Editing Global Segments and Viewing Order History in Opportunities

Incident Report for Spektrix

Resolved

The issue where display areas were cut off when editing existing Purchasing and Opportunity global segments in Spektrix's Insights and Mailings interface has been resolved. Viewing order histories in the Opportunities interface is also now working as normal.
Posted May 01, 2026 - 21:57 UTC

Identified

We have identified the cause of the issues with editing global segments and viewing transaction history in the Opportunities interface, and are working to have a fix in place soon.

All other capabilities in the Insights and Mailings interface and Opportunities interface are unaffected.
Posted Apr 30, 2026 - 18:46 UTC

Investigating

We are aware of an issue with Spektrix systems cutting off display areas when users try to edit existing Purchasing and Opportunity global segments in the Insights and Mailings interface or view order histories in the Opportunities interface. We are working to investigate the issue and will provide updates through this status page as we work on a fix.

For global segment issues, your system will still allow you to create new global segments or new local segments to use within customer lists. All other customer list and reporting capabilities are working as expected.

All order histories are fully viewable and usable in the Sales interface, and all systems are able to process transactions as usual.
Posted Apr 29, 2026 - 21:16 UTC
This incident affected: Spektrix System (UK and Ireland, US and Canada, Australia and New Zealand).