All Systems Operational

About This Site

Stay up-to-date on Spektrix's system status here. You can also subscribe to notifications above.

If you're experiencing something that isn't on this page, get in touch:

support@spektrix.com
UK & Ireland: 020 7183 3586
US & Canada: (646) 569-9097 or 1-800-961-5971

Uptime over the past 90 days. View historical uptime.
Spektrix System ? Operational
90 days ago
99.98 % uptime
Today
UK and Ireland ? Operational
90 days ago
99.98 % uptime
Today
US and Canada ? Operational
90 days ago
99.98 % uptime
Today
Payments Processing ? Operational
90 days ago
99.99 % uptime
Today
Opayo (formerly SagePay) ? Operational
90 days ago
99.99 % uptime
Today
Spektrix Payments (Adyen) ? Operational
90 days ago
99.95 % uptime
Today
Worldpay (formerly Vantiv) ? Operational
90 days ago
100.0 % uptime
Today
Authorize.Net ? Operational
90 days ago
100.0 % uptime
Today
Moneris ? Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
99.99 % uptime
Today
dotdigital ? Operational
90 days ago
100.0 % uptime
Today
Spektrix Link ? Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Centre and support@spektrix.com ? Operational
90 days ago
100.0 % uptime
Today
Phone Service - UK/Ireland ? Operational
90 days ago
100.0 % uptime
Today
Phone Service - North America ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
99.98 % uptime
Today
APIs - UK and Ireland ? Operational
90 days ago
99.98 % uptime
Today
APIs - US and Canada ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 2, 2025

No incidents reported today.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Error pages, some payments affected, visual layouts effected
Resolved - We have been able to resolve the issue that was causing the sporadic error pages. This will have intermittently affected all areas of the system for a short period of time. If you are still seeing an error page or you have images not loading correctly, if you re-load or close and re-open your web browser you should find everything is fully restored and back to normal.

We'll continue to monitor the system but we aren't expecting any recurrences of this issue.
Jun 18, 11:09 BST
Identified - We are aware that some users are seeing 404 or other error pages when accessing the system. This is sporadic and a re-load of the page should result in a page loading correctly.

If an error is hit before taking a payment this may fail, a retry should also work in this situation.

You may also see that some images or other visual elements of the system aren't loading properly, this won't affect functionality but a re-load should also resolve.

We have identified the issue causing this and are taking steps to resolve this now. We will update shortly with more information, we would expect this to be fully resolved very shortly.
Jun 18, 11:03 BST
← Incident History Powered by Atlassian Statuspage